Frequently Asked Questions

Choose your dates on our Our Properties page, select the accommodation that suits your group and follow the Book Now steps. A direct reservation is secured with 30% of the total at booking. The remaining balance is due 31 days before arrival.

Paid prepayments are fully refundable when a direct booking is cancelled 32 days or more before arrival. Payments are non-refundable after that point. The applicable payment and cancellation schedule is shown before you confirm a reservation.

Use the live calendar on each property page or search your dates on Our Properties. Minimum stays vary by season, so the options shown for your dates are the most reliable guide.

Aros Mains Apartment is spacious upper-floor accommodation in the historic Georgian house and sleeps up to five in two bedrooms. Dairy Cottage is a three-bedroom stone cottage for up to five. Castle Cottage is a two-bedroom stone cottage for up to three.

One or two dogs are welcome in Castle Cottage and Dairy Cottage by prior arrangement for a total fee of £10 per stay. When booking directly, select the Pet Fee add-on at checkout. The Apartment does not accept pets. See our dog-friendly cottages on Mull guide for cottage details and responsible walking advice.

Yes. Parking is included at all three properties. A car is recommended for exploring Mull.

Check-in is from 4:00 pm and check-out is by 10:00 am. Property-specific arrival information is sent to booked guests before their stay.

Yes. All three properties include wireless broadband.

Yes. Bed linen and towels are provided, and central heating and electricity are included. All three properties also provide a small starter supply of everyday kitchen and household items, plus hand soap in the bathrooms; see the individual property descriptions for details.

Children are welcome. Castle Cottage and Dairy Cottage offer a travel cot and highchair on request. Please contact us before booking if you need particular child equipment or want help choosing the most suitable property.

An EV charger in the Apartment car park is available to guests staying in all three properties. Please contact us before booking if you need details about access or charging arrangements.

All three properties are currently listed as wheelchair inaccessible, and Aros Mains Apartment is on the upper floor of the house. If steps, bathrooms or another access detail may affect your stay, please ask us before booking so we can give you the information you need.

CalMac operates three mainland ferry routes: Oban–Craignure, Lochaline–Fishnish and Kilchoan–Tobermory. Our Getting to Mull and Aros Mains guide compares the routes and covers island buses, taxis, trains and single-track driving. Always check CalMac's current timetable and service status before travelling.

The ruins of Aros Castle, the shoreline and woodland walks are close to the properties. The castle is an exposed historic monument with uneven ground, so take care and supervise children. Conditions around the shore and estuary change with the tide.

Use the Contact us form, email [email protected] or call +44 (0)1680 300 307. We are happy to help you choose the most suitable property.